Customer Assistant - Operations - Scarborough

Marks and Spencer; Scarborough; On-site; GBP 18,000 - 22,000; Full time

Job summary

Marks & Spencer in Scarborough is seeking a Customer Assistant in Operations. You’ll be the backstage powerhouse, handling stock, deliveries and the vital behind-the-scenes work that keeps our shop floor ready for customers.

This role is fast-paced and physically demanding, requiring flexibility, digital confidence to track deliveries, and teamwork across store functions to move stock quickly and accurately.

Qualifications

• You'll manage stock and deliveries to keep shelves full.
• Backstage operations require speed and accuracy.
• Digital tools are used to track deliveries.

Responsibilities

• Manage stock and deliveries to keep shelves full.
• Perform backstage operations to support store flow.
• Use digital tools to track deliveries and stock levels.
• Collaborate with colleagues across store functions to stay agile.

Skills

Stock control

Delivery coordination

Digital tools

Team player

Job description

Under 18 disclaimer

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

All the details

Working Pattern

Week 1

• Sunday 05:30 - 12:00
• Tuesday 03:30 - 11:00
• Thursday 03:30 - 12:00
• Friday 03:30 - 12:00

Week 2

• Monday 03:30 - 10:00
• Tuesday 03:30 - 11:00
• Friday 03:30 - 12:00
• Saturday 03:30 - 12:00

Under 18 disclaimer

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed - always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?