Customer Assistant - Operations - Ripon

MARKS&SPENCER; Ripon; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Unsocial hours premium

Job summary

Marks & Spencer is seeking a Customer Assistant in Operations. This role focuses on the backstage flow that keeps the store running, handling stock, deliveries, and essential back-end tasks with speed and accuracy.

You will work across shifts, including early hours, with a strong emphasis on flexibility, physical stamina, and using digital tools to manage stock and deliveries. Team collaboration is essential.

Qualifications

• Physically demanding role requiring good fitness.
• Flexibility to work across store as needed.
• Able to use digital tools to track deliveries and stock.

Responsibilities

• Manage stock levels to keep shelves full.
• Coordinate deliveries and ensure accurate stock movement.
• Keep back-room organised and safely stored.
• Support store colleagues across functions as needed.

Skills

Stock management

Deliveries coordination

Digital tools

Teamwork

Job description

Work Pattern

Sunday 06:00 - 14:00

Monday 04:00 - 10:00

Saturday 04:00 - 12:00

Under 18 disclaimer:

This job role involves operating mechanical equipment as relevant to the job role and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?