Customer Assistant - Operations -Salisbury

Marks and Spencer; Salisbury; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer is seeking a Customer Assistant in Operations to support stock movements, deliveries, and backstage store operations. The role is physically demanding and requires working across the wider store to maintain stock levels and store readiness.

You will use digital tools to track deliveries and stock levels, collaborating with colleagues to ensure prices and availability align with customer demand. Flexibility to shift patterns and early mornings is essential for success in this role.

Qualifications

• Flexibility to work across the wider store.
• Comfort with using digital tools to track deliveries and manage stock.
• Ability to work at a fast pace in a retail environment.

Responsibilities

• Manage stock and deliveries behind the scenes to keep shelves stocked.
• Ensure shop floor stays full, clean and ready for customers to shop.
• Work across functions and support colleagues across the store.
• Adapt to early morning deliveries and shifting stock late into the day to maintain flow.

Skills

Stock management

Delivery coordination

Digital literacy

Teamwork

Job description

Friday 17:15-21:15

as relevant to the job roleand this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

All the details

Work Pattern

Week 1

• Sunday 16:45-20:45
• Tuesday 16:45-20:45
• Wednesday 16:45-20:45
• Thursday 17:15-21:15
• Friday 17:15-21:15

Week 2

• Sunday 16:45-20:45
• Monday 16:45-20:45
• Tuesday 16:45-20:45
• Thursday 17:15-21:15
• Friday 17:15-21:15

Under 18 disclaimer

This job role involvesoperating mechanical equipment as relevant to the job roleand this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.

This is a role for people who move with purpose.