Customer Assistant - Operations - Worthing

Marks and Spencer; Worthing; On-site; GBP 18,000 - 21,000; Part time

Job summary

Marks & Spencer in Worthing is seeking a Customer Assistant in Operations to keep stock moving, manage deliveries and ensure the shop floor stays full, clean and ready for customers.

You’ll work across functions with pace and accuracy, using digital tools to track deliveries and stock. Flexibility and teamwork are essential in this physically demanding role in a busy retail environment.

Qualifications

• Physical, fast-paced retail environment experience preferred.
• Ability to handle stock deliveries and maintain stores readiness.
• Comfort with using digital tools to track deliveries and stock.

Responsibilities

• Manage stock levels and ensure shelves are replenished.
• Coordinate with deliveries and store operations to maintain flow.
• Keep the shop floor clean, organised and ready for customers.
• Collaborate with colleagues across store functions to meet demand.

Skills

Stock control

Deliveries

Digital tools

Team player

Retail experience

Tools

Stock management software

Job description

Under 18 disclaimer

This job role involves operating mechanical equipment as relevant to the job role and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

All the details

Work Pattern

• Sunday 16:30-20:30
• Monday 16:00-20:00
• Tuesday 16:00-20:00
• Friday 16:00-20
• Saturday 16:00-20:00

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy. Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail. Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed. Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store. Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving. This is a role for people who move with purpose.