Customer Assistant - Operations -Salisbury

Marks & Spencer Plc; Grays, South Ockendon; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Unsocial premium £3/h for late shifts

Job summary

Marks & Spencer Plc in Grays is seeking a Customer Assistant in Operations to support stock, deliveries and the behind-the-scenes work that keeps our store running smoothly. You’ll work early shifts and across the wider store, using digital tools to track deliveries and manage stock with speed and accuracy.

You’ll be a team player, flexible, and ready to roll up your sleeves to serve customers. This is a physically demanding, high-intensity role where reliability and teamwork are essential to

Qualifications

• Flexibility across the store is vital.
• Digital confidence to track deliveries and manage stock.
• Team player with cross-functional collaboration.

Responsibilities

• Handle stock, deliveries and behind-the-scenes work to keep the store floor stocked and ready for customers.
• Be fast, accurate and proactive in moving products to maintain availability and flow.

Job description

Work Pattern

Week 1
Monday 03:45-08:00
Tuesday 03:45-08:00
Friday 03:45-08:00
Saturday 03:15-07:15

Week 2
Sunday 04:30-08:45
Monday 03:45-08:00
Wednesday 03:45-08:00
Thursday 03:45-08:00

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Under 18 disclaimerThis job role involves working early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose.