Customer Assistant - Operations -Salisbury

MARKS&SPENCER; Grays; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer is hiring a Customer Assistant in Operations to support stock, deliveries and the behind-the-scenes work that keeps our shop floor full and ready for customers. The role is physically demanding and fast-paced, requiring you to roll up your sleeves and work smart in a bustling retail environment.

You will handle stock movements, assist with deliveries, and ensure availability and accuracy of products across the store.

Responsibilities

• Stock, deliveries and behind-the-scenes work to ensure the shop floor stays full, clean and ready for customers.
• Use digital tools to track deliveries and manage stock efficiently.
• Be part of a flexible store team across departments to keep pace with retail demands.
• Collaborate with colleagues to keep products available and moving with urgency.

Job description

Work Pattern

Week 1

Monday 03:45-08:00

Tuesday 03:45-08:00

Friday 03:45-08:00

Saturday 03:15-07:15

Week 2

Sunday 04:30-08:45

Monday 03:45-08:00

Wednesday 03:45-08:00

Thursday 03:45-08:00

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Under 18 disclaimer

This job role involves working early mornings and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.