Customer Assistant - Operations - Newport

Marks and Spencer; Newport; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Unsocial premium (£3/h)

Job summary

Marks and Spencer in Wales is seeking a Customer Assistant in Operations. This is a backstage powerhouse role, physically demanding and high-intensity, ensuring stock, deliveries and the flow of products keep the shop floor ready for customers.

You’ll work across the wider store with flexible hours, use digital tools to track deliveries and stock, and be a collaborative team player committed to speed and accuracy.

Qualifications

• Stock control experience
• Ability to work in a fast-paced environment
• Willingness to work early mornings and weekends

Responsibilities

• Manage stock and deliveries to keep shelves stocked and store flow uninterrupted
• Keep shop floor clean and ready for customers with urgency and accuracy
• Work across the wider store to meet pace and demands of retail
• Use digital tools to track deliveries and manage stock efficiently

Skills

Stock management

Delivery coordination

Digital tools

Team player

Tools

Delivery tracking tools

Job description

All the details

Working Pattern

Thursday 05:30 - 09:30

Friday 05:30 - 09:30

Saturday 05:30 - 09:30

Under 18 disclaimer
To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.

Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?