Customer Assistant - Operations - Peterborough Brotherhood

MARKS&SPENCER; Peterborough; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Unsocial hours premium (+£3 p/h)

Job summary

Marks & Spencer in Peterborough is hiring a Customer Assistant in Operations. The role is physically demanding and fast-paced, focusing on stock, deliveries and backstage activities to keep the store running smoothly.

You will use digital tools to track deliveries, adapt to shifting stock, and work across store functions. Flexibility, reliability and teamwork are essential, with an unsocial premium applying for night hours.

Qualifications

• Flexibility to work across the wider store and shifts.
• Proficient with digital tools to track deliveries and stock.
• Ability to work as part of a team in a fast-paced environment.

Responsibilities

• Manage stock levels and assist with deliveries to keep shop floor full and ready for customers.
• Handle backstage operations and ensure timely flow of products.
• Collaborate with store teams to adapt to daily retail demands.
• Support early morning deliveries and late stock movements as needed.

Skills

Flexibility

Digital literacy

Teamwork

Job description

Work Pattern

Week 1
Sunday 06:00-14:00
Wednesday 11:00-15:00
Thursday 11:00-15:00
Friday 11:00-15:00
Week 2
Tuesday 11:00-15:00
Wednesday 11:00-15:00
Friday 11:00-15:00
Saturday 03:30-11:30
Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December

This job role involves operating mechanical equipment as relevant to the job role and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?