Customer Assistant - Operations (Mornings) - Dorking

Marks and Spencer; Dorking; On-site; GBP 12,000 - 17,000; Full time

Job summary

Marks & Spencer in Dorking is seeking a Customer Assistant in Operations to support back-end processes that keep stock moving and the shop floor ready for customers.

The role is fast-paced and physically demanding, with flexibility across shifts. You will handle deliveries, stock, and use digital tools to track inventory, collaborating with store teams to maintain availability.

Qualifications

• Physically demanding role requiring stamina and agility.
• Flexible across store areas and shifts.
• Comfortable using digital tools to track deliveries and stock.

Responsibilities

• Manage stock and deliveries to keep the shop floor stocked.
• Ensure stock accuracy and availability for customers.
• Work across functions to support store operations.

Skills

Team player

Digital tools confident

Flexible

Fast-paced

Job description

All the details

Work Pattern
Week 1
Sunday 0430-0830
Monday 0430-0830
Wednesday 0430-0830
Saturday 0430-0830

Week 2
Sunday 0430-0830
Tuesday 0430-0830
Wednesday 0430-0830
Friday 0430-0830
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Under 18 disclaimer This job role involves working early morning and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.
You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.
Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.
Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.
Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.
This is a role for people who move with purpose. Are you ready for it?