Customer Assistant - Operations - Epsom

MARKS&SPENCER; Epsom; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer in the United Kingdom is hiring a Customer Assistant in Operations. You'll be the backstage powerhouse, handling stock, deliveries and behind-the-scenes work to keep the shop floor full, clean and ready for customers. The role is physically demanding and fast-paced.

You’ll be fast, focused and proactive, working across departments, using digital tools to track deliveries and stock, and supporting colleagues across the store to keep products moving with urgency and accuracy.

Responsibilities

• Stock, deliveries and all behind-the-scenes work to keep the shop floor full and ready.
• Move fast with urgency and accuracy to prevent delays.
• Work across the wider store to meet pace and retail demands.
• Use digital tools to track deliveries and manage stock efficiently.

Job description

Working Pattern

Week 1

Tuesday 04:30 - 12:30

Wednesday 04:30 - 12:30

Friday 04:30 - 12:30

Saturday 04:30 - 12:30

Week 2

Tuesday 04:30 - 12:30

Wednesday 04:30 - 12:30

Thursday 04:30 - 12:30

Saturday 04:30 - 12:30

Under 18 disclaimer

This job role involves operating mechanical equipment as relevant to the job role and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed - always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?