Customer Assistant - Operations- Hempstead Valley

Marks and Spencer; Gillingham; On-site; GBP 12,000 - 17,000; Part time

Job summary

Marks & Spencer in the United Kingdom is seeking a Customer Assistant in Operations. The role is physically demanding and high‑intensity, keeping the store running smoothly. You’ll handle stock, deliveries and behind‑the‑scenes work to ensure shelves are full, clean and ready for customers.

Flexibility across shifts is required, with digital tools used to track deliveries and stock. You’ll work as part of a team across store functions, moving quickly to meet retail demands and maintain stock

Qualifications

• Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Responsibilities

• Stock, deliveries and back-of-store tasks to keep shelves full and shop ready.
• Ensure fast, accurate product flow and avoid delays.
• Work across the wider store and support colleagues as needed.

Job description

All the details

Work Pattern

Wednesday 12:00-17:00
Thursday 14:00-19:00
Friday 14:00-19:00
Saturday 17:30-22:30

Under 18 disclaimerThis job role involves operating mechanical equipment as relevant to the job role and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace. Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.

• Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

• Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.

• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?