Customer Assistant - Operations - Hamilton Retail Park

Marks and Spencer; Hamilton; On-site; GBP 18,000 - 22,000; Full time

Job summary

Marks and Spencer in the United Kingdom seeks a Customer Assistant in Operations. The role is physically demanding and fast-paced, handling stock, deliveries and behind-the-scenes tasks to ensure the shop floor remains stocked and tidy for customers.

You’ll work across the wider store and use digital tools to track deliveries and stock, staying focused on availability and speed. The position emphasizes teamwork and flexibility, with early shifts and varying daily demands as part of keeping the

Responsibilities

• Stock, deliveries and behind-the-scenes work to keep shop floor full, clean and ready for customers.
• Use digital tools to track deliveries and manage stock efficiently, focusing on availability and speed.
• Work across functions and support colleagues across the store.
• Adapt to early morning deliveries and shifting stock to keep things moving.

Skills

Flexibility

Digital confidence

Teamwork

Job description

All the details

Thursday 10:30 - 19:00
Saturday 10:30 -19:00

Under 18 disclaimerTo comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.

• Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

• Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.

• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.