Customer Assistant - Operations - Fosse Park

Marks and Spencer; Leicester; On-site; GBP 9,000 - 13,000; Part time

Job summary

Marks & Spencer is recruiting a Customer Assistant in Operations to support stock, deliveries and the behind‑the‑scenes work that keeps our store running. You will help ensure the shop floor stays full, clean and ready for customers, with shifts on Sundays, Wednesdays, Fridays and Saturdays.

The role is physically demanding and fast-paced; you will use digital tools to track deliveries, work across the store as needed, and contribute as a strong team member in a busy retail environment.

Qualifications

• Must be 18 years or older (legal requirement).
• Physically demanding, high-intensity role.
• Stock, deliveries and behind‑the‑scenes work to keep shop floor ready.

Responsibilities

• Keep stock flowing and deliveries tracked.
• Maintain a full, clean and ready shop floor for customers.
• Work across the wider store as required to meet pace and demands of retail.

Skills

Flexibility

Digital confidence

Team player

Job description

All the details

Work Pattern

Sunday 14:00-19:00

Wednesday 14:00-19:00

Friday 14:00-19:00

Saturday 14:00-19:00

Under 18 disclaimer

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it? Take Your Marks.