Customer Assistant - Operations - Hamilton Retail Park

Marks & Spencer Plc; Hamilton; On-site; GBP 12,000 - 17,000; Full time

Job summary

Marks & Spencer Plc in Hamilton is seeking a Customer Assistant in Operations. You will be the backstage powerhouse, handling stock and deliveries to keep the shop floor stocked and ready for customers. You’ll use digital tools to manage stock, work across store functions, and stay ahead with fast, accurate execution.

The role is physically demanding and fast-paced, requiring flexibility across shifts and close teamwork to keep products flowing, with a focus on availability and speed.

Qualifications

• Stock management and deliveries coordination are core to the role.
• Ability to use digital tools to track deliveries and stock.
• Must be a team player and flexible across store functions.

Responsibilities

• Handle stock and deliveries to ensure shop floor is stocked and clean.
• Support across functions and colleagues to keep products moving.
• Be ready for early morning deliveries and varying stock needs.

Skills

Stock management

Delivery coordination

Digital tools

Team collaboration

Job description

Thursday 10:30 - 19:00
Saturday 10:30 -19:00

Under 18 disclaimerTo comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?