Customer Assistant - Operations - Hamilton Retail Park

MARKS&SPENCER; Hamilton; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer is hiring a Customer Assistant in Operations. You will handle stock, deliveries and the behind-the-scenes work that keeps our shop floor full, clean and ready for customers. This is a physically demanding, high-paced role where speed and accuracy matter.

You’ll move with purpose, work across the store as needed, use digital tools to track deliveries and stock, and be a strong team player who supports colleagues to keep shelves stocked and products moving.

Qualifications

Responsibilities

• Stock, deliveries and behind-the-scenes work to keep shop floor full and ready.
• Use digital tools to track deliveries and manage stock.
• Work across the wider store and support colleagues across departments.
• Move with purpose in a fast-paced retail environment.

Job description

Sunday 10:30 - 19:00

Friday 10:30 -19:00

Under 18 disclaimerTo comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?