Customer Assistant - Operations - Fosse Park

MARKS&SPENCER; Leicester; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer in Leicester is seeking a Customer Assistant in Operations to keep our stores running smoothly behind the scenes. This back-of-house role focuses on stock movement, deliveries, and maintaining a clean, well-stocked shop floor so customers can shop with ease.

You’ll use digital tools to track stock, support colleagues across the store, and adapt to the fast pace of retail. This position suits reliable, proactive team players who move with purpose and take pride in accuracy and

Responsibilities

• Stock, deliveries and backstage operations to keep store floors stocked and ready for customers.
• Use digital tools to track deliveries and manage stock efficiently.
• Collaborate with store colleagues across functions to maintain smooth operations.
• Move with pace and accuracy to support the fast retail environment.

Job description

Work Pattern

Sunday 14:00-19:00

Wednesday 14:00-19:00

Friday 14:00-19:00

Saturday 14:00-19:00

Under 18 disclaimer

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?