Customer Assistant - Operations - Glasgow Silverburn

Marks & Spencer Plc; Glasgow; On-site; GBP 12,000 - 17,000; Full time

Job summary

Marks & Spencer Plc in Glasgow is seeking a Customer Assistant in Operations to be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running smoothly and ready for customers.

You’ll handle stock, deliveries and the behind-the-scenes work that ensures shelves stay full, clean and replenished. You’ll use digital tools to track deliveries, manage inventory and support colleagues across the store.

Qualifications

• Experience in retail or stock handling is preferred.
• Ability to work early mornings and flexible shifts.
• Comfort with using digital tools to track deliveries and stock.

Responsibilities

• Handle stock, deliveries and the behind-the-scenes work that keeps shelves full, clean and replenished.
• Work across the wider store when needed to support pace and demand.
• Use digital tools to track deliveries and manage stock efficiently.

Skills

Stock management

Digital literacy

Teamwork

Job description

Work Pattern

Week 1

Sunday 04:30-12:30
Friday 04:30-12:30

Week 2

Friday 04:30-12:30
Saturday 04:30-12:30

Under 18 disclaimer
This job role involves operating mechanical equipment as relevant to the job role and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace. This job role involves working early mornings and this means we can’t consider applications from anyone under the age of 18.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?