Customer Assistant - Operations - Braehead

Marks & Spencer Plc; Glasgow; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer Plc is seeking a Customer Assistant in Operations in Glasgow. This is a physically demanding, high-intensity role focused on ensuring stock, deliveries, and behind-the-scenes operations keep the shop floor full and ready for customers.

You will move quickly, stay focused, and work across functions with a collaborative mindset to maintain flow and availability throughout busy shifts.

Qualifications

• 18+ years age requirement for health and safety compliance.

Responsibilities

• Manage stock and deliveries to keep the shop floor stocked and ready for customers.
• Perform essential behind-the-scenes work to ensure availability and cleanliness.
• Support across wider store areas and adapt to changing pace and priorities.

Skills

Flexibility

Digital confidence

Team player

Job description

Work Pattern

Week 1

Tuesday – 19:30–23:30
Thursday – 12:00–19:30
Saturday – 05:00–10:15

Week 2

Tuesday – 12:00–20:00
Wednesday – 12:00–16:30
Saturday – 17:00–21:30

Under 18 disclaimer

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?