Customer Assistant - Operations - Glasgow Pollok

MS; Glasgow; On-site; GBP 18,000 - 22,000; Full time

Job summary

M&S in the United Kingdom is seeking a Customer Assistant in Operations to keep our stores running smoothly behind the scenes. You’ll handle stock, deliveries, and the essential backstage work that keeps shelves stocked, clean, and ready for customers to shop.

Flexibility is vital as you move across store areas and adapt to the pace of retail. Being digitally confident helps you track deliveries and stock, while teamwork ensures seamless operations with colleagues across the store.

Qualifications

• Frontline retail experience preferred.
• Ability to work across store areas as required.
• Comfort with digital tools for stock management.

Responsibilities

• Handle stock and deliveries to keep shelves full.
• Manage backstage stock and supplies efficiently.
• Ensure shop floor is clean and ready for customers.
• Support colleagues across store to maintain flow.

Skills

Stock control

Deliveries

Digital tools

Team player

Flexibility

Job description

Work Pattern
Sunday 11:00-19:00
Monday 12:00-16:00
Friday 12:00-16:00
Saturday 11:00-19:00

Under 18 DISCLAIMERS

This job role involvesoperating mechanical equipmentas relevant to the job roleand this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?