Christmas Customer Assistant - Operations - Glasgow Silverburn

Marks & Spencer Plc; Glasgow; On-site; GBP 12,000 - 18,000; Full time

Job summary

Marks & Spencer Plc in Glasgow is seeking a Customer Assistant in Operations to support stock and deliveries behind the scenes. You will help keep the shop floor stocked, clean and ready for customers, while moving quickly and accurately with the flow of products.

The role requires flexibility to operate across the store, comfort with digital tools to track deliveries, and strong teamwork to support colleagues in a dynamic retail environment.

Qualifications

• Flexibility to work across the wider store.
• Confident using digital tools to track deliveries.
• Collaborates effectively with colleagues across functions.

Responsibilities

• Handle stock, deliveries and behind-the-scenes work.
• Keep shop floor full, clean and ready for customers.
• Work across store locations to meet pace and demands.
• Adapt to early morning shifts and varying hours.

Skills

Flexibility

Digital tools

Team player

Job description

Work Pattern

Week 1
Sunday 04:30-12:30
Thursday 04:30-12:30

Week 2
Wednesday 04:30-12:30
Saturday 04:30-12:30

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Christmas only: Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

Under 18 disclamers

This job role involves operating mechanical equipment as relevant to the job role and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose.