Customer Assistant - Operations - Haverford West

Marks & Spencer Plc; Haverfordwest; On-site; GBP 12,000 - 18,000; Part time

Job summary

Marks & Spencer plc is looking for a Customer Assistant in Operations to support stock, deliveries and the backstage tasks that keep our stores stocked and ready for customers. You’ll work in a fast-paced environment, be physically active, and use digital tools to track stock and deliveries.

Flexibility across store areas and teamwork are essential to maintain availability and speed on the shop floor. Join a dynamic team where every shift matters to keep shelves full and customers satisfied.

Qualifications

• Physically demanding role with high-intensity pace.
• Flexibility to work across the wider store.
• Digital confidence to track deliveries and stock.
• Team player and collaborative in a busy retail environment.

Responsibilities

• Manage stock and deliveries to keep store shelves full and accessible.
• Support behind-the-scenes operations to ensure smooth store running.
• Adapt to different areas of the store as needed to meet demand.
• Collaborate with colleagues across functions to maintain stock availability.

Job description

Work Pattern

Week 1:

Sunday - 11:00-20:00
Monday - 13:00-22:00
Friday - 13:00-22:00

Week 2:

Monday - 13:00-22:00
Wednesday - 13:00-22:00
Saturday - 12:00-21:00

\"Under 18 disclaimer
To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.\"

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind‑the‑scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?