Customer Assistant - Operations - Barracks Mill Macclesfield

MS; Macclesfield; On-site; GBP 12,000 - 17,000; Part time

Job summary

M&S is seeking a Customer Assistant in Operations to support store backroom functions, stock management, and delivery receiving. The role involves physically demanding tasks and working across the store to keep products available and shop floors well-stocked.

Hours follow a two-week pattern with evening and early shifts; an unsocial premium (£3.00 p/h) applies to hours between 22:00 and 06:00. This is a part-time, on-site position designed for candidates able to work flexibly across shifts.

Qualifications

• Stock control experience and ability to manage deliveries.
• Proficiency with digital tools to track deliveries and stock.
• Flexibility to work across wider store operations.
• Teamwork and collaboration with store colleagues.

Responsibilities

• Manage stock and deliveries to keep shop floor stocked and ready for customers.
• Collaborate across the wider store to support operations and maintain flow of products.
• Be fast, accurate and proactive in moving stock and responding to workload.

Skills

Stock management

Deliveries

Digital tools

Teamwork

Job description

Work Pattern

Week 1
Thursday - 14:00-22:00
Saturday - 06:00 - 14:00

Week 2 -
Thursday - 04:45-12:45
Saturday - 14:00-22:00

Under 18 disclaimer

This job role involvesoperating mechanical equipment as relevant to the job roleand this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.

• Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

• Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.

• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?