Christmas Customer Assistant - Operations - Glasgow Pollok

Marks & Spencer Plc; Glasgow; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Unsocial premium

Flexible shifts

Job summary

Marks & Spencer Plc in Glasgow is seeking a Customer Assistant in Operations. It is a physically demanding, high‑intensity role focused on keeping stock flowing and the shop floor ready for customers.

You will handle deliveries, stock replenishment and backstage tasks, using digital tools to track stock and deliveries. Flexibility is essential as you may work across the wider store and on varied shifts, including early mornings.

Qualifications

• Must be 18+ due to health and safety policy.
• Able to handle a physically demanding, fast-paced environment.
• Comfortable using digital tools to track stock and deliveries.

Responsibilities

• Handle stock and deliveries to keep store shelves full.
• Replenish stock and support backstage operations as needed.
• Use digital tools to track deliveries and manage stock efficiently.
• Be a flexible team player across store functions.

Skills

Stock management

Teamwork

Digital literacy

Retail operations

Job description

Work Pattern
Saturday 04:30-12:30
Sunday 04:30-12:30

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

Under 18 dismissals

This job role involves operating mechanical equipment as relevant to the job role and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?

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