Christmas Customer Assistant - Operations - Glasgow Silverburn

Marks & Spencer; Glasgow; On-site; GBP 12,398,000 - 20,664,000; Full time

Benefits offered by this job

Unsocial hours premium

Job summary

Marks & Spencer is hiring a Customer Assistant in Operations to support the backstage processes that keep our stores running smoothly. You will handle stock, assist with deliveries, and perform essential behind-the-scenes work to ensure shelves are full and the store operates efficiently.

This role requires flexibility and the ability to work early mornings during peak periods, with a £3.00 per hour unsocial premium for hours between 22:00 and 06:00, and potential full-time hours during busy

Responsibilities

• Stock handling and deliveries backing our shop floor operations.
• Keeping the store stocked, clean, and ready for customers on shift.
• Using digital tools to track deliveries and manage stock with accuracy.

Job description

Work Pattern:

Week 1
Sunday: 04:30 - 12:30
Friday: 04:30 - 12:30

Week 2
Friday: 04:30 - 12:30
Saturday: 04:30 - 12:30

Under 18 disclaimer
This job role involvesworking early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose.

#Christmas