Christmas Customer Assistant - Operations - Glasgow Pollok

Marks & Spencer; Glasgow; On-site; GBP 18,000 - 21,000; Full time

Job summary

Marks & Spencer is hiring a Customer Assistant in Operations to support stock handling, deliveries and the smooth running of store operations. You will manage behind-the-scenes tasks to keep shelves full, floors clean and products moving efficiently for customers.

The role requires flexibility to work across the wider store, comfort with digital tools for stock and deliveries, and a teamwork-driven approach to keep the shop running at pace.

Qualifications

• Flexibility to work across the wider store and meet pace demands.
• Confidence using digital tools to track deliveries and stock.
• Collaborative, cross-functional teamwork to support store operations.

Responsibilities

• Manage stock, deliveries and behind-the-scenes work to keep the shop floor full, clean and ready for customers.
• Maintain flow of products with urgency and accuracy to avoid delays.
• Work across store functions and support colleagues to meet store goals.

Skills

Flexibility

Digital tools

Team player

Job description

Work Pattern

Week 1

Sunday 04:30-12:30
Friday 04:30-12:30

Week 2

Friday 04:30-12:30
Saturday 04:30-12:30

Under 18 disclaimer
This job role involvesoperating mechanical equipmentas relevant to the job roleand this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace. This job role involvesworking early mornings and this means we can’t consider applications from anyone under the age of 18.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind‑the‑scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?

#Christmas