Customer Assistant - Operations - Cheshire Oaks

Marks & Spencer Plc; Ellesmere Port; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer plc in the United Kingdom is hiring a Customer Assistant in Operations. This is a physically demanding, high-intensity backstage role that keeps our stores running smoothly.

You’ll manage stock and deliveries, use digital tools to track stock and deliveries, and support colleagues across the store. Flexibility and teamwork are essential as you move across shifts and store areas to maintain availability.

Qualifications

• Physical stamina for demanding retail tasks.
• Willingness to work across store areas to support operations.
• Comfort with using digital tools to manage deliveries and stock.

Responsibilities

• Handle stock and deliveries to keep the shop floor full and ready.
• Work across the wider store to support colleagues and operations.
• Use digital systems to track deliveries and inventory in real time.
• Maintain cleanliness and pace to meet retail demands.

Skills

Flexibility

Digital confidence

Team player

Tools

Stock tracking tools

Job description

Work Pattern:

Week 1

Sunday: 06:00 - 14:00
Wednesday: 06:00 - 14:00
Thursday: 14:00 - 22:00
Friday: 14:00 - 22:00

Week 2

Wednesday: 06:00 - 14:00
Thursday: 14:00 - 22:00
Friday: 10:00 - 18:00
Saturday: 06:00 - 14:00

Under 18 disclaimer

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.

Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?