Customer Assistant - Operations - Flowerdown

Marks and Spencer plc (UK); Weston-super-Mare; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer plc is seeking a Customer Assistant in Operations to join the team on a part-time basis. The role involves handling stock, deliveries and the essential backstage work that keeps the shop floor stocked, clean and ready for customers.

You will use digital tools to track deliveries and stock, adapt to early shifts and provide timely support across store functions. A strong team player attitude and fast, accurate work are essential to succeed in this busy environment.

Responsibilities

• Stock, deliveries and behind-the-scenes tasks to keep store shelves full, clean and ready for customers.
• Ensure products flow with urgency and accuracy.
• Work across the wider store as needed to meet demand.
• Use digital tools to track deliveries and manage stock.
• Act as a team player, supporting colleagues across functions.

Job description

Work Pattern

• Saturday 10:00 - 14:00
• Sunday 10:00 - 14:00
• Monday 10:00 - 14:00
• Tuesday 10:00 - 14:00

Under 18 disclaimer

This job role involves operating mechanical equipment as relevant to the job role and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.

Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.