Customer Assistant - Operations - Flowerdown

MARKS&SPENCER; Weston-super-Mare; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer is seeking a Customer Assistant in Operations to support stock, deliveries and the essential backstage work that keeps our stores running smoothly. You will help ensure the shop floor stays full, clean and ready for customers, using digital tools to track deliveries and stock with speed and accuracy.

This physically demanding, high‑intensity role requires flexibility to work across the wider store and early morning deliveries, delivering fast, focused service as part of a large

Qualifications

• Physically demanding, high‑intensity role.
• Able to use digital tools to track deliveries and manage stock.
• Flexible to work across the wider store and early shifts.

Responsibilities

• Oversee stock, deliveries and behind‑the‑scenes work to keep the shop floor full and ready for customers.
• Use digital tools to track deliveries and manage stock efficiently.
• Work across functions and support colleagues to maintain smooth store operations.

Skills

Physical fitness

Digital confidence

Team player

Stock management

Tools

Stock tracking software

Job description

Work Pattern

• Monday 09:00 - 18:00
• Tuesday 09:00 - 18:00
• Wednesday 09:00 - 18:00
• Thursday 09:00 - 18:00

Under 18 disclaimer

This job role involves operating mechanical equipment as relevant to the job role and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed - always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?