Customer Assistant - Operations (Evenings)

Marks and Spencer plc (UK); Greater London; On-site; GBP 12,000 - 17,000; Part time

Job summary

Marks and Spencer plc (UK) in Greater London is seeking a Customer Assistant in Operations. You will play a backstage role, handling stock and deliveries, ensuring the shop floor stays full, clean and ready for customers.

The role requires you to be fast, focused and ready to work across the wider store with a strong emphasis on digital tracking and collaboration with colleagues to maintain availability and speed.

Qualifications

• Stock handling and deliveries experience is beneficial.
• Ability to work across the wider store and support colleagues.
• Comfort with using digital tools to track deliveries and stock.

Responsibilities

• Manage stock and deliveries to ensure shop floor availability.
• Keep stock flow moving with accuracy and urgency.
• Support behind-the-scenes operations to keep stores running smoothly.

Job description

Work Pattern

Sunday 13:00-21:00

Monday 13:00-21:00

Tuesday 13:00-21:00

Friday 13:00-21:00

Saturday 13:00-21:00

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.

Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.