Customer Assistant - Operations

Marks and Spencer plc (UK); Worthing; On-site; GBP 18,000 - 24,000; Full time

Job summary

Marks & Spencer plc (UK) in Worthing is seeking a Customer Assistant in Operations. You’ll be the backstage powerhouse, handling stock, deliveries, and the essential behind-the-scenes work to ensure the shop floor stays full, clean, and ready for customers to shop.

The role is physically demanding and fast-paced, with flexible shifts across the wider store. You’ll use digital tools to track deliveries and stock, and you’ll work as part of a team across store functions to keep availability and

Responsibilities

• Stock handling and inventory control
• Assist deliveries and ensure stock availability
• Maintain shop floor cleanliness and product presentation
• Collaborate across store functions to keep operations smooth

Job description

Work Pattern Sunday 11:30-20:30 Tuesday 16:00-20:00 Wednesday 16:00-20:00 Thursday 16:00-20:00 Under 18 disclaimer To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older. Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you. You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.