Customer Assistant - Operations

Marks and Spencer plc (UK); Grimsby; On-site; GBP 17,000 - 21,000; Part time

Job summary

Marks & Spencer plc (UK) is seeking a Customer Assistant in Operations to support stock, deliveries and backstage tasks that keep our store running smoothly.

You’ll work across the wider store, handle deliveries, maintain stock availability and help keep shelves and back areas tidy and ready for customers.

Qualifications

• Flexibility is vital; you'll work across the wider store to keep pace with retail demands.
• Be digitally confident; use digital tools to track deliveries and manage stock.
• Be a team player; support colleagues across the store to keep operations smooth.

Responsibilities

• Backstage stock control and deliveries to ensure shelves stay full.
• Keep store operations running with fast, accurate stock movements.
• Support other store functions as needed to maintain availability and cleanliness.

Skills

Stock management

Deliveries

Teamwork

Digital tools

Tools

Inventory software

Job description

WorkPattern Monday: 13:15 - 19:45 Saturday: 13:15 - 19:45 To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older. Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you. You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.