Customer Assistant - Operations

Marks and Spencer plc (UK); Abingdon; On-site; GBP 17,000 - 19,000; Part time

Benefits offered by this job

Unsocial hours premium (£3/h)

Job summary

Marks & Spencer plc (UK) is seeking a Customer Assistant in Operations to support the backstage flow that keeps stores running smoothly. This role is physically demanding and fast-paced, requiring readiness to work across different store areas and shifts.

You will handle stock, deliveries and behind-the-scenes tasks to ensure shelves are full, clean and ready for customers. Digital tools will be used to track deliveries and manage stock efficiently, with a premium for unsocial hours.

Qualifications

• Physically demanding role in a busy retail environment.
• Digital confidence; comfortable using stock/delivery tools.
• Flexible across store areas and shifts.

Responsibilities

• Manage stock and deliveries to keep shop floor stocked.
• Ensure availability and accurate product flow to customers.
• Work across store functions and support colleagues throughout the store.

Job description

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

• - Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.
• - Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• - Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.