Customer Assistant - Operations - Epsom

Marks and Spencer; Epsom; On-site; GBP 17,000 - 21,000; Full time

Job summary

Marks & Spencer in the United Kingdom is seeking an Operations Customer Assistant. This role is the backstage powerhouse of our stores, a physically demanding, high-intensity position that keeps our shop floor stocked and running like clockwork.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures products are available for customers. You’ll move quickly, stay accurate, and use digital tools to track deliveries and manage stock.

Qualifications

• Flexibility to work across the wider store as needed.
• Digitally confident to track deliveries and manage stock.
• Team player and collaborator across functions.

Responsibilities

• Manage stock and deliveries behind the scenes.
• Keep shop floor stocked, clean and ready for customers.
• Work across functions to support store operations.

Job description

Summary

Operations Assistant

All the details

Work Pattern

Week1

Sunday 10:30-18:30
Monday 13:15-21:15
Wednesday 13:15-21:15
Thursday 13:15-21:15
Saturday 04:30-12:30

Week2

Sunday 06:30-14:30
Monday 13:15-21:15
Wednesday 13:15-21:15
Friday 13:15-21:15
Saturday 13:15-21:15

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it? Take Your Marks and apply today.