Customer Assistant - Operations - Barnstaple

Marks and Spencer; Barnstaple; On-site; GBP 12,398 - 16,531; Part time

Benefits offered by this job

Unsocial hours premium

Job summary

Marks & Spencer is seeking an Operations-focused Customer Assistant in Barnstaple. The role involves handling stock, deliveries, and essential behind-the-scenes work to keep the shop floor consistently stocked and presentable for customers.

You will work early shifts and across store areas, maintaining speed, accuracy, and teamwork. The role includes an unsocial premium for eligible hours, with a strong emphasis on safety and efficiency.

Responsibilities

• Stock management and deliveries coordination to keep shop floor full and ready for customers.
• Backstage operations: fast, accurate stock movement and urgent task handling.
• Work across the wider store as needed to maintain pace and meet demands of retail.

Job description

Summary

Operations Assistant

All the details

Work Pattern

Week 1

• Sun 08:00-12:00
• Tues 05:00-09:00
• Wed 05:00-09:00
• Thurs 05:00-09:00
• Fri 05:00-09:00

Under 18 disclaimer This job role involves working early mornings and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed - always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?