Customer Assistant - Operations - Worthing

Marks and Spencer; Worthing; On-site; GBP 18,000 - 24,000; Full time

Job summary

Marks & Spencer in Worthing is seeking a Customer Assistant in Operations to keep our stores running smoothly. You’ll handle stock, deliveries and behind-the-scenes tasks to ensure shelves are full, clean and ready for customers.

This role is physically demanding and fast-paced, requiring you to stay one step ahead, work across store areas, and use digital tools to track stock and deliveries. Flexibility to work varied shifts is essential.

Qualifications

• Ability to manage stock and deliveries to keep shop floor stocked.
• Comfortable using digital tools to track deliveries and stock.
• Willingness to work across store areas and varied shifts.
• Strong teamwork and reliability in a fast-paced retail environment.

Responsibilities

• Maintain stock levels and ensure shelves are full.
• Support deliveries and back-of-house operations.
• Collaborate with store teams to keep processes moving quickly.
• Ensure store cleanliness and readiness for customers.

Skills

Stock management

Digital tools

Team player

Flexibility

Job description

All the details

Work Pattern

• Sunday 11:30-20:30
• Tuesday 16:00-20:00
• Wednesday 16:00-20:00
• Thursday 16:00-20:00

Under 18 disclaimer: To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?