Customer Assistant - Operations - Workington

Marks and Spencer; Workington; On-site; GBP 18,000 - 24,000; Full time

Job summary

Marks & Spencer in the United Kingdom is seeking a Customer Assistant in Operations to support stock movements, deliveries and the behind-the-scenes work that keeps shelves full and the store running smoothly.

You will be fast, accurate and digitally confident, using stock-tracking tools to monitor deliveries and stock levels. You’ll work across the wider store when required, collaborating with colleagues to meet customer needs.

Qualifications

• Experience with stock control and deliveries in a retail environment.
• Ability to move quickly and safely in a busy store setting.
• Comfort using digital stock-tracking tools.
• Reliable team player with strong communication.

Responsibilities

• Manage stock levels and assist with deliveries to keep shelves full and store ready.
• Support behind-the-scenes operations to ensure smooth store flow.
• Collaborate with colleagues across departments to meet customer needs.

Skills

Stock control

Deliveries handling

Digital tools proficiency

Team collaboration

Flexibility

Job description

All the details

Work Pattern

Sunday 11:30-20:30
Saturday 11:00-20:00

\"Under 18 disclaimer\"
This job role involves operating mechanical equipment as relevant to the job role and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.

Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?