Customer Assistant - Operations - Braehead

Marks and Spencer; Glasgow; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer is seeking an Operations Assistant in Glasgow. You’ll handle stock, deliveries and the behind-the-scenes work that keeps the shop floor full, clean and ready for customers.

This role is physically demanding and fast-paced, requiring accurate, proactive teamwork to keep store operations running smoothly. Flexibility across shifts and a readiness to use digital tools to track stock and deliveries are essential.

Qualifications

• Must be 18 years or older due to health and safety policy.
• Able to use digital tools to track deliveries and stock.
• Comfortable with physically demanding, fast-paced retail work.

Responsibilities

• Handle stock and deliveries to keep shop floor full and tidy.
• Support across store functions to ensure smooth operations.
• Work across shifts and flexible patterns to meet store needs.
• Maintain accuracy and speed in stock movement.

Job description

Summary

Operations Assistant

All the details

Work Pattern

• Week 1
  • Monday 19:30 - 23:30
  • Tuesday 15:30 - 19:30
  • Wednesday 15:30 - 19:30
  • Friday 19:30 - 23:30
  • Saturday 13:00 - 17:00
• Week 2
  • Sunday 09:00 - 13:00
  • Monday 19:30 - 23:30
  • Wednesday 15:30 - 19:30
  • Thursday 15:30 - 19:30
  • Friday 19:30 - 23:30

Under 18 disclaimer

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed - always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose.