Customer Assistant - Operations - Cheltenham

Marks & Spencer Plc; Cheltenham; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer Plc in Cheltenham is seeking an Operations Assistant to support stock, deliveries and behind-the-scenes operations that keep store shelves full and customer areas ready. The role requires practical, hands-on work with a fast pace and a focus on accuracy.

You will move goods efficiently, help manage deliveries, and collaborate with team members across store functions. The role suits someone who thrives in a busy retail environment and can start early, adapt quickly, and stay

Responsibilities

• Stock management and deliveries to ensure shop floor availability.
• Use digital tools to track deliveries and stock levels.
• Work across store teams and adapt to early morning deliveries.

Job description

Operations Assistant

Working Pattern

Tuesday 10:00 -18:00
Wednesday 10:00 -18:00
Thursday 10:00 -18:00
Saturday 10:00 -18:00

Under 18 disc... This job role involves operating mechanical equipment as relevant to the job role and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?