Customer Assistant - Operations - Sevenoaks

Marks & Spencer Plc; Badger's Mount; On-site; GBP 14,000 - 17,000; Full time

Benefits offered by this job

Unsocial hours premium £3/h

Job summary

Marks & Spencer Plc in the United Kingdom invites applications for a Customer Assistant in Operations. This role is physically demanding and involves backstage store work, stock control, deliveries, and supporting colleagues to keep the shop floor full and ready for customers.

You will work to a fixed evening pattern across multiple days, with an unsocial premium for late hours. The job requires digital confidence and a proactive, team-focused attitude to move products efficiently.

Responsibilities

• Handle stock and deliveries to keep shop floor stocked and clean.
• Support across store functions to maintain fast, accurate product flow.
• Operate digital tools to track deliveries and manage stock.

Job description

Work Pattern
Monday 15:00-23:00
Thursday 15:00-23:00
Friday 15:00-23:00
Saturday 15:00-23:00

Under 18 disclaimer
This job role involves operating mechanical equipment as relevant to the job role and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.

Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?