Customer Assistant - Operations - Chelmsford

Marks & Spencer Plc; Chelmsford; Sur place; GBP 12 000 - 17 000; Plein temps

Résumé du poste

Marks & Spencer Plc in Chelmsford is seeking a Customer Assistant in Operations. This role is physically demanding and fast-paced, keeping stock, deliveries and back-of-house processes moving to support the shop floor.

You will handle stock, assist with deliveries and use digital tools to track items, ensuring availability and accuracy. A team-based environment expects reliability, adaptability and a proactive approach to keep customers served.

Qualifications

• Flexibility to work across the store as needed.
• Ability to use digital tools to track deliveries and stock.
• Team player with reliable and proactive work approach.

Responsabilités

• Handle stock and deliveries to keep shelves full.
• Support behind-the-scenes operations to ensure store flow.
• Adapt to pace of retail and collaborate with colleagues.

Connaissances

Stock management

Digital tools

Teamwork

Flexibility

Description du poste

Work Pattern

Week 1
Sunday 08:00-17:00
Tuesday 07:30-17:30
Thursday 07:30-17:30
Saturday 07:30-17:30

Week 2
Monday 07:30-17:30
Wednesday 07:30-17:30
Friday 07:30-17:30
Saturday 07:30-17:30

This job role involves operating mechanical equipment as relevant to the job role and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it? Take Your Marks and