Customer Assistant - Operations - Stratford Upon Avon

Marks & Spencer Plc; Stratford-upon-Avon; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

+£3 p/h unsocial premium

Job summary

Marks & Spencer Plc is seeking an Operations Assistant in Stratford-upon-Avon. The role involves ensuring stock and deliveries run smoothly, and supporting behind-the-scenes work to keep the shop floor full and ready for customers.

You will work flexibly across store areas, using digital tools to track deliveries and stock, and collaborate with teammates to maintain a fast, accurate flow of products.

Qualifications

• Experience handling stock and deliveries in a retail environment.
• Able to work across store areas with pace and accuracy.
• Comfortable using digital tools to track deliveries and stock levels.

Responsibilities

• Manage stock and deliveries to ensure shelves stay full and tidy.
• Support store operations and backstage tasks to keep shop floor running.
• Use inventory tools to monitor deliveries and stock availability.
• Collaborate with colleagues across departments to maintain flow.

Skills

Stock management

Delivery coordination

Digital tools proficiency

Team player

Tools

Inventory software

Job description

Operations Assistant

Work Pattern

Week 1:

Monday - 5:00-11:00

Wednesday - 12:45-20:45

Saturday - 12:45-20:45

Week 2:

Sunday - 6:15-14:15

Tuesday - 5:00-11:00

Thursday - 12:45-20:45

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

"Under 18 disclaimer
To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older."

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?