Customer Assistant - Operations - Chippenham Simply Food

Marks & Spencer Plc; Chippenham; On-site; GBP 18,000 - 21,000; Part time

Job summary

Marks & Spencer Plc in the United Kingdom is seeking a Customer Assistant in Operations. The role is physically demanding and fast-paced, focused on ensuring stock, deliveries and back‑room operations run smoothly to keep the shop floor stocked for customers.

Flexibility is essential; you will work shifts across the week, including early mornings and weekends. You’ll use digital tools to track deliveries and stock, collaborate with colleagues, and respond quickly to store needs.

Qualifications

• Flexibility is vital across the wider store.
• Being digitally confident to track deliveries and stock.
• Being a team player and supporting colleagues across the store.

Responsibilities

• Manage stock and deliveries to keep the shop floor full, clean and ready for customers.
• Move and process stock quickly with accuracy to maintain availability.
• Work across the wider store as needed to meet pace and demands of retail.
• Use digital tools to track deliveries and manage stock efficiently.

Skills

Stock management

Delivery coordination

Digital tools

Teamwork

Job description

Saturday - 14:00-22:00

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

as relevant to the job roleand this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

All the details

Work Pattern

week1

• Sunday - 04:00-12:00


• Tuesday - 04:00-12:00


• Wednesday 14:00-22:00


• Thursday - 14:00-22:00


• Friday - 14:00-22:00

week2

• Monday - 14:00 - 22:00


• Tuesday - 14:00-22:00


• Thursday - 14:00-22:00


• Friday - 04:00-12:00


• Saturday - 14:00-22:00

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.


• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.


• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.


• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose.