Customer Assistant - Operations - Anlaby Hull Simply Food

Marks and Spencer; Hull Bridge; On-site; GBP 18,000 - 24,000; Full time

Job summary

Marks & Spencer is seeking a Customer Assistant in Operations to support the backstage processes that keep our stores running smoothly. This role involves stock management, handling deliveries, and ensuring products are available and properly displayed for customers.

The position requires physical stamina for a demanding, high-paced environment, with flexibility to work across the wider store and use digital tools to track inventory and deliveries.

Responsibilities

• Oversee stock levels and product replenishment to keep shelves full.
• Handle deliveries and ensure accurate stock movement behind the scenes.
• Use digital tools to track deliveries and manage stock efficiently.
• Collaborate across store teams to maintain smooth operations.
• Adapt to early morning deliveries and shifting stock while maintaining pace.

Job description

All the details

Work Pattern:

Week 1

Sunday: 06:00 - 14:00
Monday: 06:00 - 14:00
Wednesday: 06:00 - 14:00
Thursday: 06:00 - 14:00

Week 2

Monday: 06:00 - 14:00
Tuesday: 06:00 - 14:00
Wednesday: 06:00 - 14:00
Saturday: 06:00 - 14:00

Under 18 disclaimer

This job role involves operating mechanical equipment as relevant to the job role and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.

Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.

This is a role for people who move with purpose.