Customer Assistant - Operations - Anlaby Hull Simply Food

Marks & Spencer Plc; Anlaby; On-site; GBP 18,000 - 21,000; Full time

Job summary

Marks & Spencer Plc is seeking a Customer Assistant in Operations for UK stores, including Anlaby. The role involves managing stock, deliveries, and the essential backstage work that keeps the shop floor full, clean, and ready for customers.

You’ll work early shifts and across store areas to meet pace and demand. The position requires flexibility, physical endurance, and a proactive, team‑oriented approach.

Qualifications

• Flexibility to work across the store and adapt to busy shifts.
• Comfort with using digital tools to track deliveries and stock.
• Team player who supports colleagues across functions.

Responsibilities

• Manage stock levels and deliveries to keep shelves full and store tidy.
• Coordinate with store teams to ensure smooth operations during shifts.
• Be fast, focused and proactive in a high‑demand retail environment.
• Work across Week 1 and Week 2 patterns and early morning shifts as needed.

Skills

Flexibility

Digital literacy

Teamwork

Stock management

Delivery coordination

Job description

Work Pattern:

Week 1
Sunday: 06:00 - 14:00
Monday: 06:00 - 14:00
Wednesday: 06:00 - 14:00
Thursday: 06:00 - 14:00

Week 2
Monday: 06:00 - 14:00
Tuesday: 06:00 - 14:00
Wednesday: 06:00 - 14:00
Saturday: 06:00 - 14:00

Under 18 disclaimer
This job role involves operating mechanical equipment as relevant to the job role and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?