Customer Assistant - Operations - Pontefract Simply Food

Marks and Spencer; Pontefract; On-site; GBP 9,000 - 15,000; Part time

Job summary

Marks & Spencer is seeking a Customer Assistant in Operations to support stock, deliveries, and backstage tasks that keep the shop floor well-stocked and ready for customers.

You will be fast, focused and proactive, using digital tools to track deliveries, manage stock and ensure availability. This role requires flexibility and teamwork across store functions, with weekend shifts and early starts as needed.

Qualifications

• Experience in a fast-paced retail environment is advantageous.
• Ability to track deliveries and manage stock using digital tools.
• Flexible approach to working across the wider store footprint.
• Willingness to work across varied shifts, including weekends.

Responsibilities

• Handle stock, deliveries and everyday backstage tasks to keep shop floor full and inviting.
• Operate with speed and accuracy to ensure products flow smoothly for customers.
• Collaborate with colleagues across functions to meet store needs.
• Adapt to early morning deliveries and late stock shifts as required.

Skills

Customer service

Stock control

Teamwork

Digital tools

Job description

All the details

Work Pattern:

Sunday: 14:00 - 18:00
Saturday: 11:30 - 20:00

Under 18 disclaimer

This job role involves operating mechanical equipment as relevant to the job role and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.

This is a role for people who move with purpose.