Customer Assistant - Online

Morrisons; Calow; On-site; GBP 22,000 - 26,000; Full time

Job summary

A leading UK supermarket in Calow seeks a Customer Assistant for their Online team. You will be responsible for picking and packing customer orders in a fast-paced environment. Ideal candidates are friendly and active, with a passion for customer service. This full-time position offers flexible shifts and numerous benefits, including discounts and career progression opportunities.

Benefits

Fully flexible shift patterns

Six weeks holiday

15% discount in supermarkets

Career progression opportunities

Healthcare/Well-being benefits

Qualifications

• Passion for putting customers first.
• Able to work in a fast-paced environment.

Responsibilities

• Picking and packing customer orders for delivery or collection.
• Supporting other parts of the store, including replenishment.

Skills

Helpful and friendly approach

Enjoys staying active and being hands-on

Works well in a busy, structured environment

Comfortable using equipment safely

Loves to help customers and resolve queries

Job description

Overview

Morrisons – Customer Assistant - Online

• Bolsover, Derbyshire
• Permanent
• Full-time

We’re looking for friendly, customer-focused people to join our Online team, where you’ll be picking and packing customer orders for delivery or collection. You’ll work in a fast-paced, structured environment with clear routines and timed activities to help keep everything running smoothly. You’ll use in-store tech to accept orders, find the right products, and prepare them to go quickly and carefully. You’ll also have the chance to support other parts of the store, including Replenishment and Customer Service, depending on what’s needed that day.

Benefits

• Fully flexible shift patterns
• Six weeks holiday (including bank holidays)
• 15% discount in our supermarkets and convenience stores available from the day you join us
• Additional 10% discount card for a Friend or Family member
• Career progression and development opportunities
• Subsidised in store cafe or shop floor ranges
• Competitive pension and life assurance
• Healthcare/Well-being benefits including Aviva Digital GP
• Morrisons MyPerks with discounts at high street shops, cinemas and gyms, and lots more
• Optional Payroll charity donations
• A range of family friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave

About you

We’re looking for people who are equally as passionate about putting customers first as we are. Here are some of the things we look out for:

• Helpful and friendly approach
• Enjoys staying active and being hands-on
• Works well in a busy, structured environment
• Comfortable using equipment safely and following processes
• Loves to help support our customers and resolve their queries

Please note: We will only recruit individuals who are over the school leaver's age. Additionally, some of our roles require you to be over 18, due to health and safety.

What happens next?

Click apply to join our team – it only takes a couple of minutes. We’ll be in touch soon, so keep an eye on your phone and emails. If you require any support with completing your online application, please contact us. If you need adjustments at the interview stage, you’ll be given a local contact who can support you with this.

About us

We love providing our customers with a great shopping experience they won’t find anywhere else. We are one of the UK’s largest supermarkets, providing great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. We’ve lots of opportunities for you to play your part. Whether you want to make the freshest food or serve our customers, we’d love to meet you… We’re Foodmakers and Shopkeepers and together, we make Morrisons.