Customer Assistant - Cafe - Preston

Marks & Spencer Plc; Preston; On-site; GBP 12,000 - 18,000; Full time

Job summary

Marks & Spencer Plc in Preston is seeking a cafe team member to join our busy in-store café. You will take and fulfil orders quickly using digital tools, ensuring customers are served with warmth and efficiency.

Maintain strict food safety standards, support colleagues in a fast-paced environment, and stay flexible to cover shifts as needed. A rewarding role for those who enjoy customer service and teamwork.

Responsibilities

• Take and fulfill orders quickly using our digital tools.
• Maintain impeccable food safety standards while handling orders and queues.
• Deliver warm, five-star service and support colleagues to keep the café running smoothly during peak times.

Job description

Work Pattern

Sunday: 10:30 - 14:30
Thursday: 10:30 - 14:30
Friday: 10:30 - 14:30
Saturday: 10:30 - 14:30

Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.

You'll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.

Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues.

At M&S, our customers don’t wait. You’ll be fast and relentlessly ….

Teamwork matters. You’ll support colleagues and contribute to a high-performance culture that meets customer needs – no matter how hectic it gets.

Flexibility is also vital. You’ll adapt quickly, working where needed with pace.

It’s intense but, for the right person, incredibly rewarding. Are you ready for it?