Customer and Trading Manager

Sainsbury's Supermarkets Ltd; Wokingham; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading UK retail company is seeking a Customer & Trading Manager in Food Services at their Arborfield Store in Wokingham. This role involves leading a team across food preparation areas, managing performance, and ensuring great service for customers. While retail experience isn't essential, the ideal candidate is an inspiring manager with excellent communication skills. You will also enjoy various perks, including a discount card and an annual bonus scheme. Salary is competitive and depends on experience.

Benefits

Discount card after 12 weeks

Annual bonus scheme

Retirement savings plan

Discounted shares in Sharesave scheme

Cycle to work scheme

Special offers on gym memberships

Qualifications

• Inspiring manager who works at pace and has strong interpersonal skills.
• Responsive listener and keen to use new technology.
• Experience in retail management is an advantage but not essential.

Responsibilities

• Lead a team across various food service areas.
• Plan schedules and manage performance.
• Coach colleagues to provide excellent service.

Skills

Leadership

Communication

Team management

Commercial acumen

Flexibility

Planning and prioritisation

Job description

Salary: From £30450
Location: Arborfield Store, Wokingham, RG2 9GB
Contract type: Permanent
Business area: Retail
Closing date: 01 January 2026
Requisition ID: 400044113

As a Customer & Trading Manager in Food Services, you’ll lead a large team across our bakery, deli, pizza counter and more. Food preparation is key, as well as managing waste and focusing on great availability and choice. You’ll plan schedules, manage performance and help colleagues deliver for our customers. Your team will be preparing great quality food products, helping customers with tips on how to cook a joint of meat or serving freshly prepared meals in the café – providing a great experience that keeps customers coming back to shop with us.

Managing in a Sainsbury’s store calls for a brilliant role model who leads from the front. Always ready to support, challenge and influence, you’ll be focused on creating and managing a diverse, motivated and energised team who love what they do. You’ll coach colleagues to provide a brilliant service to our customers and together you’ll drive sales for your store. A brilliant planner with strong prioritisation skills and excellent commercial acumen, you’ll have the flexibility to support different locations, at different times, when asked.

Retail experience isn’t essential, but the right person is - an inspiring manager who works at pace, a responsive listener and a great communicator who is keen to use new technology. Our values make us different – there’s no uniform, because we want you to be you and there are lots of great benefits in helping us lead the way in retail, including:

• You’ll receive a discount card after 12 weeks for you and a second user that gives you 15% off your Sainsbury’s shopping for five days every pay day and 10% off at Sainsbury’s, Argos, and Habitat throughout the year.
• Annual bonus scheme where you are rewarded on your individual contribution to our success
• Retirement savings plan where we match your contributions up to 7.5%
• Discounted shares in our Sainsbury’s Sharesave scheme
• Our cycle to work scheme gives you the opportunity to hire a brand new bike and cycling equipment
• Special offers on gym memberships, restaurants, holidays, retail vouchers and more

Salary will be dependent upon your experience as well as the store size, complexity and location.

Click apply to start your Sainsbury’s journey.