Customer Advisor - Banking & Digital Help (Branch)

Virgin Money; Tees Valley; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading financial institution is seeking a Customer Consultant to join their Eston branch. The role involves welcoming customers, assisting with digital services, and resolving banking queries. Candidates should possess strong communication skills, a genuine passion for customer service, and flexibility in their approach. Experience in financial services and knowledge of banking products are bonuses. Join a dynamic team and enjoy excellent benefits including generous holidays and private medical cover.

Benefits

Generous holidays

Private medical cover

Qualifications

• Experience in financial services is a bonus.
• Knowledge of banking products is advantageous.

Responsibilities

• Welcome customers at the Eston branch.
• Assist customers with digital services.
• Resolve banking queries efficiently.

Skills

Strong communication skills

Passion for customer service

Flexibility

Job description

A leading financial institution is seeking a Customer Consultant to join their Eston branch. The role involves welcoming customers, assisting with digital services, and resolving banking queries. Candidates should possess strong communication skills, a genuine passion for customer service, and flexibility in their approach. Experience in financial services and knowledge of banking products are bonuses. Join a dynamic team and enjoy excellent benefits including generous holidays and private medical cover.