Customer Advisor

TN United Kingdom; Cannock; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a Customer Service Advisor to join their dynamic team. In this role, you'll become an expert in guiding customers through their home improvement projects, ensuring they receive top-notch service. You'll have opportunities for training in essential skills like paint-mixing and timber cutting, while also enjoying a supportive work environment that values diversity and inclusion. With a competitive salary and a comprehensive benefits package, this position offers a chance to thrive in a collaborative atmosphere where your contributions truly matter.

Benefits

Competitive Salary

Award-winning Pension Scheme

ShareSave Options

6.6 Weeks Holiday

Employee Assistance Programme

Shopping Discounts

Wellbeing Benefits

Generous Breaks

Qualifications

• Eager to help and passionate about home improvement.
• Willingness to learn new technologies and adapt.

Responsibilities

• Understand customer needs and assist with home improvement projects.
• Manage stock and maintain an attractive store appearance.

Skills

Customer Service

Sales

Teamwork

Flexibility

Job description

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Join Our Team as a Customer Service Advisor

Become an expert advisor, an inspiration and guide to our customers. Your role will involve understanding each customer and their home improvement projects. Key responsibilities include sales, managing stock, setting up displays, and maintaining an attractive store appearance. You will also have opportunities for training in paint-mixing and timber cutting, with a primary focus on delivering excellent customer service.

What We Need:

We are looking for someone who is eager to help, willing to learn, and passionate about home improvement. You should be friendly, outgoing, and enjoy assisting others. A willingness to learn new technologies and adapt to new ways of working is essential. The role requires teamwork, flexibility to work on a rota that includes weekends, evenings, and bank holidays.

What's In It for You?

Join a supportive team where you are valued for who you are. We are dedicated to fostering diversity and inclusion, making everyone feel they belong. You will have access to various networks that promote our colleagues and allies, emphasizing our commitment to these values.

Our benefits package includes a competitive salary, an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, wellbeing benefits, and more. We also ensure generous breaks to keep you refreshed and performing at your best.

For support during the application or interview process, please contact us for any recruitment adjustments.